Summit-Flex Functional Support FO, Brussels

BE  ‐ Onsite
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Keywords

Description

Our client is looking for a Summit-Flex Functional Support FO for 6 month contract plus extensions in Brussels.

The Functional Support Engineer's responsibilities cover:

Support:
daily management of the Summit/Flex applications (identification and solving of issues), management of end users requests (assessment and prioritisation), support in the design of efficient processes for information requests and incident management, implementation of application releases: test cases development, tests in the last phase of the project and acceptation tests...

Incident Management:
registration, follow-up, documentation of incidents and preparation of standard incident reporting.

Problem management:
identification, solution and follow-up of problems, preparation of operational reports required for an efficient problem management.

User management:
management of information requests in relation with Summit/Flex, communication to end users in relation with incidents, problems, requests (issue localisation/identification and solution)

Professional skills:
You are customer focussed and a team player. You have strong analytical and problem solving skills and are expert in Derivatives/Rates & Exotic FM Product. You have an advanced knowledge of Summit FT.

To find out more, please send us your updated CV ASAP (in English and WOrd version), your availability and daily rate in Euros.

Michael Bailey International is acting as an Employment Business in relation to this vacancy.
Start date
n.a
Duration
6 months
From
MBA - Brussels
Published at
27.01.2012
Project ID:
305378
Contract type
Freelance
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