Service Management Catalogue Architect

Description

We are seeking an E2E Service Management and Catalogue Architect for a 6 month contract opportunity to work in a large financial client.
 
The duties and responsibilities of the Architect include:

• Must have E2E Service Management experience including Service Catalog Management and Request Fulfilment in a client facing ITIL v3 environment
• Performs the role of technical lead on the project(s) to understand the wants/needs/requirements/goals of the customer.
• Develops business, system, component and detailed requirements (functional and non-functional).
• Designs and costs architecture and technical solutions, which may contribute to the development of business proposals and Statements of Work (SoWs).
• Performs IT infrastructure tasks to evaluate, architect and design technical solutions.  
• With the project manager, leads the technical management of project scope, cost, schedule and quality to ensure overall successful project delivery.
• Participates in client reviews and internal technical project reviews
• Creates and validates estimates and operational models.
• Assesses technical risk for the solution with corresponding mitigation activities.
• Supplies the technical aspects of the project plan to the Project manager who in turn, will be responsible for managing for the overall plan.
• Performs Technical Risk Management

 Qualification and Skills required:

• At a minimum, this role requires skill level equivalent to a certified IT architect
• ITIL v3 Service Management, esp.  Service Catalog Management and Request Fulfilment
• Enterprise Services Bus (ESB) including data mapping
• Architectural foundational constructs (work products, processes, etc)
• Lead development of technical solutions and plans for complex projects
• Architectural Thinking, Use Case Modelling and Operational Modelling concepts
• Global Services Method Fundamentals (GSMethod) and Global Solutions Architecture Repository (GSAR)
• Verbal and written Communication skills
• Teaming and leadership skills
• Problem solving skills
• Flexibility and be able to meet deadlines & work under pressure

If you think you are the right fit for this role, please submit your details quoting job reference number CB18805Please quote Job Reference MELCCM_CB18805 when applying for this role.