Description
Connect has a new requirement for high skilled engineer to join our clients' project in the Ile de France area of France. It is a promisingly long project giving you a chance to work with the newest technology.
Start Date: ASAP
Duration: 6 months renewable
Rate: Negotiable
Technical environment:
- Integration of equipment (BSC Evo8100, RBS6000, SIU)
- Support (type TAC)
- Troubleshooting, knowledge AXE platform, features Knowledge of 2G,
Description of services:
Establish specifications for integration; Define templates for customer integration
Participate in discussions on integration procedures
Integrating the various elements of the solution, then in the Client environment;
Set up tools and test systems as necessary;
Implementation of the model Client
Management of anomalies (Customer Service Request, CSR) customers, investigation and qualification of problems
Implementation of technical solutions or preventive maintenance
Updated Technical Instructions dedicated operators
Writing procedures for implementation,
Planning, implementation and monitoring of implementations
Assistance to the client's operating teams and interface with centers of expertise of Ericsson
Support for projects and technical assistance if required on technical projects
Participation in technical meetings (internal customers)
Deliverables:
specifications for integrating
Responses to CSR
Technical Instruction updates
Procedures for implementation