Description
Contract position
CBD Location
$20 - $24ph
The Organisation:
This is your opportunity to join an organisation where you are treated as an individual not just a number! An organisation that takes pride in having developed a positive culture allowing employees to develop and progress to their highest potential.
This ASX Listed Company is one of Australia's leading IT Services companies providing market-leading solutions and services to some of Australia's largest and most established organisations.
We are currently seeking a Service Desk Analyst to join this very stable and close knit team.
The Opportunity:
The successful incumbent will be responsible for providing first level phone based support to approximately 2,000 users. This opportunity will provide you with the opportunity to apply your excellent customer service skills and grow on your technical skills within this fast paced environment.
The Person:
To be considered for this role you will ideally have:
Demonstrated prior experience in providing 1st level technical support (at least 6 months);
Strong Customer service and excellent communication skills (Written and Oral) are ESSENTIAL;
Previous experience using call-logging systems and supporting business applications such as Lotus Notes is highly desirable;
Excellent knowledge of Windows 7, XP and Office Suite;
ITIL certified or experience working within an ITIL environment.
The Benefits:
This is an excellent employer who prides themselves on offering employees a unique and supportive working environment, flexibility and opportunities for advancement.
To Apply:
Please forward your Resume following the below links or contact Abbey.