IT Incident Manager

BE  ‐ Onsite
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Keywords

Description

Our Client is actively searching a IT Operation Quality Manager with a good Change manager Expertise. The successful applicant is to analyse KPI and anticipate issues as well as cooperate with users and work closely with the Change manager to help analyse changes

This position implies to b available for intervention in case of major issue, and

to be ready to participate one Saturday each month (Saturday 5h00 till 12h00) to support monthly release.

Responsibilities include:
- Act to make IT operations safe and reliable.
- Make deep technical analysis of operations to anticipate issues (KPI analysis).
- Incident management with close cooperation with users/clients.
- Release management coordination with release coordinators of each division.
- Performance analysis
- Change Manager support in analysis of changes impact.

So seeking applicants with the following skilsl and experience:
- Quality Management
- Performances analysis
- IBM Mainframe & Wintel infrastructure knowledge and experience
- Incidents management & coordination
- Release management
- Open minded
- Solution driven
- Team oriented
- High availability
- Reliable
- Strong communication skills

Also applicants should be fluent in either Dutch and French but ideally fluent in both. If fluent in Dutch need to also have basic French and vice versa.

If interested apply now to avoid disappointment!

Templeton are pleased to have been listed in the 2010 Recruiter magazine Fast 50, a ranking of the 50 fastest growing recruitment companies in the UK based on audited figures in Companies House. We were placed 1st out of pure IT Recruitment companies and wish to thank you for contributing to our past, current and future success.

Start date
ASAP
Duration
12 months
From
Templeton and Partners
Published at
01.02.2012
Project ID:
307875
Contract type
Freelance
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