Description
For one of our clients in Den Haag (NL) we are currently searching for a Qualiy support 'manager'.
The project starts 12/3/12 for at least 2 years! end date: 9/3/12.
Rate: 42 euro! so I am not searching for project managers!
role closes 16th February 4PM!
The Quality Support will be responsible for the monitoring and assurance of the Customer Service Levels (CSL) on timely delivery of the different project stage gates, quality and close-out.
Summary of essential job functions,
Assurance of the quality and timeline of all active projects on a global scale.
Guarding and monitoring the agreed CSL's Participation in QA related meeting with the Management, QA Managers, Supplier Management teams, and all other relevant parties.
Registration and dispatch of project quality related tasks in the project registration system and all associated activities with this task.
Monitor the PCP (Project Control Plan) follow-up and achievements.
The final quality check and submission and possible follow up on disputes is the responsibility of the quality management.
Monitor and follow-up on the close-out processes and related Customer Satisfaction Questionnaire (CSQ)
Participation in the set-up of daily and weekly QA reporting and MI.
Minimum requirements
Minimum 3 years of experience in related role.
Prior experience in a Telecom Project environment would be an advantage.
Knowledge on Quality Management in a project related environment.
Knowledge of project management processes
Knowledge of the project life cycle processes including different phases (stage gates) and deliverables.
Strong written and verbal communication skills.
Excellent in reporting skills are required.
Knowledge of Microsoft Office applications
Basic knowledge on telecom technology and project processes.
Team player.
The following skills are a nice to have:
knwoeldge of the telecom environment
Experience in PMO tasks or similar organizations will be a pre.
Please do only reply when your CV matches the profile and if you are permitted (VISA) to work in the Netherlands. You can do this by sending me your CV and motivation by E-mail.
Mandy Griffioen
Account Specialist
MBA, Michael Bailey Associates