Description
Beacon Hill Technologies has a contract position available that will last at least through the end of the year.
In this position, will be responsible for providing consulting services and technical expertise in support of the sale of software & services products. Must be willing to travel up to 90% of the time.
Our client is not able to consider CORP TO CORP candidates at this time.
Description:
- Programming and implementation of software modifications.
- Pre-sale support/customer presentations
- Customer training
- System troubleshooting
- Definition of systems software requirements (eg Specification documents)
- Provide advice on what products might fulfil the customer's needs.
- Serve as a point of contact for non-routine technical issues at major accounts.
- Assist sales with the creation and execution of an overall sales strategy for an account.
- Provides consulting services to evaluate potential professional service opportunities, technical information relevant to technical issues, consultation with the customer on matters regarding system
implementation, staffing and staff training, and guides the customer in the establishment of operating standards and procedures. - Assists in the preparation of sales proposals by providing pertinent technical information. Reviews proposals for technical accuracy, software capability and adherence to established professional service and software standards.
- Provides technical troubleshooting and escalation to resolve customer or systems product issues in the post implementation environment.
- Responsible for all activities relating to DNA's systems implementation and upgrades.
- Can coordinates project activities between field and/or home office resources as necessary for the successful implementation of professional services engagement.
- Participates as a professional services project team member, sub- team leader and may, on certain projects perform the role of project- manager.
- Advises Product Management of product defects and provides customer input on suggested product improvements.
- Author system design/modification specifications as part of a customer engagement.