Senior Application Support Analyst - Noord Brabant - 12 Months+

Noord-Brabant  ‐ Onsite
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Keywords

Description

Amoria Bond's client in North Brabant are looking for a Senior Application Support Analyst.

The position will be to provide technical assistance, workflow development and software configuaration.

You will be responsible for the design and development of ITIL tool. Develops design and functional specifications, produces deliverables related to changes or enhancements with the tool. Responsible for Java Scripting and Configuration of tool. May be responsible for gathering, compiling and synthesizing information with regard to technology processes or systems. Includes documenting requirements, design, and producing and executing positive and negative test scripts.

Responsibilities will include:
* Providing software customization assistance including, but not limited to: screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom Scripting and third party software integrations
* Answering "how to" technical and application configuration questions
* Facilitating roll out of new applications and modules
* Assisting in troubleshooting patch/release management issues
* Aiding in translating business requirements into technical requirements
* Helping to implement new functionality including configuration and testing
* Writing Custom Reports
* Writing application documentation
* Implement new requirements
* Maintain validation and training documentation

To be considered for this for this role, you must have the following experience:

Strong Technical background, as well as functional
Web Technology - Javascript, also any Java, HTML, AJAX
Knowledge of Service Management tools
Strong ITIL experience would be a big bonus
Any LDAP and/or CMDB
Must have excellent communication skill as you will liaise with multiple different stakeholders
Pro-active attitude, flexible and be independent!
Fluent English is a must!

This role is potentially very long term - 1-2 years, the hours will be normal business hours. and is based in Noord Brabant.

The client is looking for someone to start by 1st March 2012, so you must be able to do interviews next week.

Please send your CV if you are interested along with an indication of your rate.

Start date
01/03/2012
Duration
53 weeks
From
Amoria Bond Ltd
Published at
17.02.2012
Project ID:
318264
Contract type
Freelance
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