Description
Job Description/Main Responsibilities:
* Chasing overdue invoices for all US, UK and Australia based customers.
* Interface with multiple departments includes sales and management to make sure all invoices are paid in a timely manner.
* Accurately process customer credits following procedures and processes.
* Meet and document SOX requirements for billing & collections.
* Prepare collections reports, reconciliations and analyses as necessary.
* Process credit card payments and refunds
* Respond to inquiries from internal and external customers regarding overdue invoices.
* Manage collections efforts for accounts receivable portfolio.
* Document daily collections activity.
* Exercise independent judgment in obtaining payments.
* Proactively work to resolve accounts with collection issues.
* Identify delinquent accounts requiring external collections efforts.
Competencies/Essential Skills/Qualifications:
* Candidates should have strong telephone manner, excellent customer service, and organizational skills.
* Ability to take direction and work as a team player.
* Able to persevere with routine tasks over time.
* Able to work under pressure.
* Analytical skills and attention to detail.
* Collaborative working style.
* Enthusiasm, curiosity, and positive attitude necessary.
* Good verbal and written communication skills.
* Must be computer literate and comfortable creating, editing, and generating Microsoft Word and Excel documents.
* Ability to efficiently interface with numerous technical systems
* Must be able to work independently to meet deadlines, escalate issues and communicate project status.
* Candidates should have strong communication, customer service, and organizational skills.
* Proficiency with various software applications is expected Microsoft Office, payment systems, accounting systems, customer relationship management, etc.
Education/Training Required:
* BS/BA degree in accounting, finance, math, business or related field required.
* 2+ years of Credit control experience.
* Experience in a high volume, high growth atmosphere
To be considered for this position please email your CV for the attention on Jon Dixon.