Description
Our client, a global financial services organisation is looking for a Client Services Advisor to join their UK team based in Hertfordshire.
You will be responsible for the provision of high quality, innovative Client service in accordance with agreed Client Scope of Service Agreements (SoSA) and Service Plans relating to core insurance products.
The ideal candidate will be a technically strong insurance professional who prefers a desk based role and who can support both clients and colleagues with high quality and efficiently delivered advice. Workflow is fast paced and experience of working with the support of an offshore administrative function would be beneficial.
* To work with Client Managers to ensure the highest level of service and technical advice to each assigned Client in line with the agreed SoSA and Service Plan
* Comply with regulatory and other standards as directed by line management including the creation of accurate and timely policy document, premium invoicing and debiting
* Identify improvements in Client risk and insurance programme design and make recommendations to the Client Management team on actions necessary to achieve this
* In accordance with the National Broking Strategy, negotiate renewal terms, mid term adjustments and cover extensions
* Identify revenue development opportunities on allocated Client accounts and make recommendations to Client Managers
* Professionally represent Aon, demonstrating an understanding of Corporate objectives. A team player who strives for continued personal development
* Effective working relationships with other Aon specialist areas of business