COOL Reporting Business Analyst

Description

• Monitoring of data ingest into the COOL Reporting environment.
• Validate reports and ensure data loads have occurred.
• Successfully uploading data files to the environment. This includes but is not limited to data, security, hierarchy maps and sku updates.
• Perform file validation that changes have occurred and resolve errors as necessary.
• Format the file using MS Excel or similar tools to meet the predefined upload standard layout.
• Engage management quickly with issues related to the data files.
• Use technical skill set to resolve and may involve additional technical teams to achieve that goal.
• Process security request and maintain a log of authorizations. User will be familiar with performing file uploads and data validation tasks to ensure changes have been made correctly.
• Maintain the training documentation library, create job aids based on high-volume issues and perform user training as needed.
• Review helpdesk ticket reports and create job aids based on high-volume tickets.
• Perform user training on an ongoing basis.
• Act as central contact for issues related to the COOL Reporting environment and will provide reporting on issues to management as directed.
• Process security file layouts to edit security privileges.
• Validate security mappings took effect.
• Maintain log of change files for audit purposes.
• Ensure that shared folders only have production-ready analyses and reports. Analyst will move non-approved files to users directories.

• Knowledge of an Oracle OBIEE 11g reporting environment required.
• Must be familiar with the following databases/programs: MS SQL, Oracle Bi Publisher, MS Office, Remedy, and PL/SQL,
• Knowledge of database management and Cold Fusion a must.
• Excellent written and verbal communications skills necessary.

SKILLS

Oracle 11, Oracle OBIEE, MS SQL, Database Management, Oracle Bi Publisher, MS Office, Remedy, PL/SQL, Written and Verbal Communication, Cold Fusion

Synectics is an Equal Opportunity Employer.