Service Desk

Buckinghamshire  ‐ Onsite
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Keywords

Description

Senior Service Desk

Senior Help Desk Service Desk

My client requires a strong Service Desk Analyst/Senior Service Desk Analyst who can take responsibility for the following areas...

- Management of Service Desk Analysts on a daily basis
- Team supervision
- Workload prioritisation
- Providing training for the team
- Special project work
- Troubleshooting

This role is exciting, challenging and extremely varied.

To be considered for this role you need to have the following...

- Service Desk or Help Desk experience
- Strong customer service skills
- Strong Microsoft skills, MS Office, Web browsers, XP etc
- Understanding of network concepts
- ITIL awareness
- Strong problem solving skills
- Strong communication skills

You will be analytical and very good at organising people within your team. Please send your CV to me, Martin Warner, or call me for more information.

Start date
ASAP
Duration
6 months +
(extension possible)
From
Claremont Consulting Ltd
Published at
29.02.2012
Project ID:
325474
Contract type
Freelance
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