Description
The ideal candidate will be responsible for pre/post sale technical support on converged Cisco voice and data network solutions. The engineer will have complete accountability for the associated deliverables and technical integrity of any given customer solution.
Essential Skills/Qualities
-Strong Cisco Wireless background (Access Points, bridges, etc..)
-Design technical networking solutions that solve customer business issues.
- Accompany sales executives on face-to-face customer meetings.
- Analyze and document client requirements.
- Perform detailed network analysis in order to make recommendations.
- Provide input and support for the proposal creation process.
- Account for costs associated with a proposed solution.
- Produce statements of work.
- Earn certifications necessary for company specialization requirements.
- Implement Cisco voice and data solutions.
- Support existing client base of Cisco voice and data customers.
- Provide technical advice to project team members, customers, and sales executives.
Job Requirements
Education:
Bachelor's Degree in Business or Computer Science or related field.
Certifications Desired:
Cisco (CCNA, CCDP, CCNP, CIPT, DQOS, CVOICE, IPTT, EVODD, CRS), Microsoft (MCSE)
2+ years of experience in technical pre/post sales for a networking, consulting, or telecommunications organization. Voice, video, and data convergence experience mandatory.
Other:
- LAN/WAN, TCP/IP, routing, switching, and IP telephony skills.
- CISCO Call Manager,Unity, IPCC,
- Good problem-solving skills.
- Good interpersonal skills.
- Excellent time management and prioritization skills.
- Excellent communication and presentation skills.
- Self-motivated individual with energy, initiative, and a very proactive approach to his/her work.
- Team player with multi-tasking ability and a desire to learn new technologies.
- Ability to travel occasionally