Interim Telephony Implementation Project Manager

Paris  ‐ Onsite
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Keywords

Description

Our client is a FTSE 250 global organisation in the service sector. With a UK headquarters this organisation operates on a global scale and is going through a number of forward thinking transitions.

One of the major programmes is around Customer Services and Contact Centres. The role is to work within this environment.

Deliverables

  • To be the lead for the implementation of Telephony solutions.
  • To be the lead in implementing Workforce Optimisation Tools.
  • Carry on the roll-out that has occurred in the UK into France.

Requirements

  • Must be fluent in French.
  • Previous experience of implementing Avaya telephony solutions.
  • Previous experiences of implementing Workforce Optimisation Tools, preferably Verint.
  • Hands on approach.
  • First class Interpersonal and people skills.
  • Be prepared to be based in France.
Start date
n.a
Duration
6-9 months
From
Inception Partners
Published at
08.03.2012
Project ID:
329340
Contract type
Freelance
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