Consultant - Customer Analytics

MY  ‐ Onsite
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Keywords

Description

Role Purpose

Plan and execute all of the tasks that pertains to the life cycle of a data mining and analysis project.

Principle Tasks And Responsibilities

Predictive Modeling & Segmentation

Understand the work request objectives and requirements from a business perspective, then converting this knowledge into a data mining problem definition and a preliminary plan designed to achieve the objectives.

Starting with an initial data collection, proceed with activities in order to get familiar with the data, to identify data quality problems, to discover fi rst insights into the data or to detect interesting subsets to form hypotheses.

Construct the fi nal dataset (data that will be fed into the modelling tool(s) from the initial raw data. Tasks include table, record and attribute selection as well as transformation and cleaning of data for modelling tools.

Select and apply various modelling techniques and calibrate their parameters to optimal values.

Before proceeding to fi nal deployment of the model, thoroughly evaluate the model and review the steps executed to construct the model to be certain it properly achieves the business objectives.

Determine if there is some important business issue that has not been sufficiently considered.

Analysis

Track the results of mass and targeted campaigns according to predefined revenue recognition formulae.

Perform post campaign diagnostics on mass and targeted campaigns.

Perform strategic analyses to identify revenue boosting, profit maximizing and/or churn reduction opportunities.

Key Performance Indicators

Campaign revenue measured against a control group

Contribution margins from campaigns

Revenue loss due to churn

% reduction on churn rate

Number of scoring models delivered

% of scoring models delivered on time

% of misclassifications in the models' confusion matrices

Average model lift at required population cut off point

Number of applied research projects delivered

Required Background& Qualifications

Bachelors or masters degrees in a quantitative discipline with at least 5 years of relevant work experience.

Strong skills in the intersection between data mining, business analysis and client consulting.

Ability and desire to meet with internal clients, understand their needs, and generate appropriate, innovative technical solutions.

Programming ability in any of the following technologies is desirable: SAS, SPSS, R, SQL, KXEN, Shell Scripting

Start date
ASAP
Duration
1 year
From
Virtual Calibre Sdn. Bhd
Published at
19.03.2012
Project ID:
334243
Contract type
Freelance
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