Service Desk Agents 1st and 2nd line support Belgium

BE  ‐ Onsite
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Description

Service Desk Agents 1st and 2nd line support Brussels Belgium

We are looking for service desk agents to provide 1st and 2nd line support for a 6 month contract to start mid April for one of our customers in Brussels Belgium. Fluency in French and English is a must have.

The successful service desk agents should have the following experience and skills:
- Experience in a similar job, and excellent phone skills is a must.
- Excellent knowledge of all round IT (Office, hardware, Windows )
- Experience with ticketing systems (Peregrine, HP Service Center, )
- Knowledge of/or experience in ITIL environment is big advantage.
- Fluent in English and French (both written and spoken)
- Capable of working in an international and multicultural environment
- Team player and strong communication skills

Should you be interested in this Service desk agents 1st and 2 line support role in Belgium please send us your CV ASAP.

Service Desk Agents/1st line support/2nd line support/Belgium/Brussels

Start date
16/04/2012
Duration
6 months
From
Montreal Associates
Published at
27.03.2012
Project ID:
338578
Contract type
Freelance
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