Communications Analyst - Marketing - Customer

Job type:
on-site
Start:
ASAP
Duration:
3 months +
From:
Investigo Change Solutions
Place:
Gwent
Date:
03/27/2012
Country:
flag_no USA
project ID:
338730

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Communications Analyst
Marketing
Customer Focus
Insurance

Communications Analyst - our client is a blue chip retail banking organisation looking for an experienced Communications Analyst to work on a major programme within their Insurance division.

The successful candidate MUST HAVE extensive experience as a Communications Analyst within Financial Services, ideally Retail Banking. Candidates with extensive customer focused experience will be highly regarded, as will prior knowledge of General Insurance and marketing campaigns.

Key responsibilities:

  • Customer notification of legal entities transfer
  • Production of customer letters
  • Production of circa 740k customer records for mailing
  • Management of call centre comms to take customer queries/colleague briefings etc
  • Internal comms/FAQ's

Core skills:

  • Min. 3 years B2C marketing campaign management with proven track record of delivering end-to-end campaigns
  • Strong project management skills
  • Self/work organisation