Senior Quality Manager

Description

The Quality Manager will be required to:

• Undertake quality assurance activities on various allocated projects.
• Perform Quality Assurance tasks such as reviewing and reporting with respect to:
  1) project management products and processes covering: initiation, planning, risk and issue management, and project closure;
  2) facilitation of specialist products, review and assurance.
• Review on a monthly basis the project highlight report and create in addition the quality assurance highlight report, subsequently submit this report to the project board within the set deadlines.
• Perform coaching and bi-laterals with the assigned Project Manager.
• Provide contribution to the Quality Status on the assigned project for monthly reporting at Vice President level.
• Contribute to the revision and improvement of existing quality procedures and artefacts on a quarterly basis via meetings and workshops as applicable.

DELIVERABLES:
During the Intake of the project:

• create a quality mandate to be agreed with Project Board.
• review the project brief and create a quality assurance start-up report
• create a QA monthly highlight report.

During the initiation of the project:

• review and report on the Quality status of Project Initiation Document including product descriptions, cost/budget, stage plans, risks, architecture conformity approval and resources resulting in a quality assurance initiation report
• create a QA monthly highlight report.
• Deliver a stage gate review and report.

During the execution of the project:

• provide updates to the quality register
• review the detailed plan, the product descriptions, risk/issue/, change management
• deliver quality assurance stage gate review reports
• deliver interim health check reports

During the closure of the project:

• review the stage end report, Handover documentation, release of budget and resources, stakeholder approvals and closure of the Issue and risk logs
• Create a Quality Assurance Project closure report.

During all stages:

• Provide the Quality Status on the assigned project for monthly reporting at Vice President level.
• Produce Interim health check Quality reports referring to the Quality status of Project, Products and Processes in preparation for project board meetings.
• Work with the Project manager, but report and make the necessary recommendations to the Project Board.
• Contribute to the revision and improvement of existing quality procedures and artefacts on an ongoing basis, providing input for a Quarterly review.

TECHNICAL REQUIREMENTS:

• Very good Knowledge of Quality Management Systems and related quality standards (such as ISO 9000 series).
• Excellent knowledge of standard Project Management Methodologies (eg PRINCE 2).
• Excellent knowledge of software development methodologies.
• Very good knowledge about IT Governance Frameworks (eg CobiT ).
• Working knowledge of related industry quality standards (ISO, IEEE, ISTQB (ISEB), ideally with qualifications.
• Specific experience with:
  - Project Management. (3-5 years previous experience as a Project Manager - minimum)
  - Project planning tools (eg MS Project).
  - Configuration Management and Version Control.
• Familiar with enterprise desktop applications: IBM Lotus Notes, MS Office
• Fluent in spoken and written English. Experience in technical documentation creation.