Description
Support Consultant, telecoms, VoIP Unix Shell Scripting, Java, Weblogic, WebSphere, SQL (Oracle), CORBA, XML. Experience: minimum 5 years of proven experience in functional/technical analysis/development in IT/Telco.
Knowledge:
(1) Business aspects: Mobile and/or Fix/xDSL (including VoIP) Telephony Products Activation/Provisioning processes,
(2) Generic technical aspects: Unix, Shell Scripting, Java, Weblogic, WebSphere, SQL (Oracle), CORBA, XML
(3) Specific technical aspects: Comverse One, WorkPoint, Packetware
Skills:
Analysis, synthesis, project management, communication, coaching, development
Attitudes: Listening, problem solving, team spirit, autonomous, accurate
Languages: English, French or Dutch
Mission, tasks to execute
- Generic tasks :
3rd level support for operations
Functional analysis mobile provisioning
Testing support
Integration support
Migration/Cut-Over support
IT operations working methods support
Front and Back Office working method support
Integration support
Cut-Over support
IT operations working methods support
Front and Back Office working method support