Description
The Change & Release Manager is responsible for developing, implementing, and improving I&TG Change and Release Management practices; conducting Change Advisory Board (CAB) Meetings; accurately tracking and communicating key metrics; ensuring organizational compliance to change request and release handling standards and policies; developing and implementing key performance indicators; establishing and communicating Change & Release process, roles and responsibilities, policies and procedures. Define, implement, and govern the change & release policies, processes (including Emergency Change process), procedures, and communication for all IT changes. Perform regular reviews of change requests (acceptance/rejection) to ensure that appropriate documentation is in place and results are communicated to the initiators. Ensure that all applicable RFCs (Requests for Change) are circulated to CAB members in advance according to defined timeline for prior consideration.
Application Requirements
- Client will not accept subcontractors
- Customer support
- ITIL
- Change management
- SERVICE LEVEL AGREEMENTS
- Medical
- Dental
- Vision
- and Life Insurance for Full-time W2 Consultants. Supplemental Disability and Long-Term Care Insurance
- Dependent Care Assistance. 401(k) with Roth feature. Free E-learning Courses.