SAP SD/MM Support

Dublin  ‐ Onsite
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Keywords

Description

Your responsibilities:

  • Support of Logistics modules of SAP (IS-Retail)
  • Resolution of incidents from origin to successful conclusion
  • Impact assessment for change requests and enhancements
  • Documentation of resolution method and steps
  • Liaison with local IT/Process Owners, Global Support and business community
  • Unit testing of issues before user acceptance testing and sign off
  • Proof of concept for approved change requests and enhancements
  • Prepare design specifications for new requirements
  • Incident handling and recording according to L2 skills/fix team Matrix.
  • Follow incident management processes
  • Build experience to better understand incident impact and allocate SLA according to SLA Matrix.
  • Support and provide superior service via phones, and e-mails
  • Meet commitments to customer

Your profile:

  • Experienced SAP implementation consultant that has worked in project delivery as well as support.
  • Cross modular experience in Logistics is extremely desirable for this role
  • We are looking for an individual who enjoys a busy working environment, that is able to work alone or as part of a team.
  • Be able to multitask issues and who is willing to expand their experience within the area of support.
  • The role is primarily for support of the live system but there will also be continuous improvement projects and further releases of functionality
  • There will be a multi-skilled team working together in a Centre of Excellence office environment

Skills Required

  • Sales and Distribution (SD) and Materials Management (MM) experience - 5 years
  • Proficiency in the areas of Sales Pricing and Intercompany processing
  • Material Management: Procurement, Inventory Management and Intercompany
  • Experience of IS-Retail a distinct advantage

Desirable

  • SAP Solution Manager
Start date
May 2012
Duration
5 months
From
EPC Resourcing
Published at
19.04.2012
Project ID:
350945
Contract type
Freelance
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