Description
Our client, a retail bank based in Edinburgh, is looking for a strong Resource Planner to join a transformation Programme.
Role responsibilities
To plan, schedule and manage training activities
Manage resourcing plans (internal and external recruitment over 200 people)
Ensuring all activities are planned correctly.
Responsible for reporting MI
Provide on-going resource planning support to the Management team, by reviewing operational demands and solving day-to-day business issues.
Produce regular Management Information reports as well as ad-hoc reports when required.
Key Skills
Technically competent in MS Office, notably Excel and PowerPoint
Experience of Microsoft Project & Visio
- Excellent knowledge of forecasting methodologies and how these apply to customer services areas.
- Excellent knowledge of Workforce Management and Call Centre MI tools.
- Good working knowledge of Microsoft Excel.
- Excellent organisational skills.
- Ability to communicate with all levels of Management.
Banking/Insurance experience is essential
When submitting your CV please provide a brief summary of your suitability and availability. Please note that due to the high level of applications we receive we are not able to provide individual responses. If you have not heard from us within 5 working days please assume you have not been successful on this occasion. Services advertised by Adams+Oliver are those of an employment agency and/or employment business.