Description
Professional IT Support Engineer required immediately by large UK company to provide Desktop Support for major Tidworth site and surrounding area for ongoing requirement.
Key Responsibilities
- Set up, configure and manage PC's, Printers, Software and Peripherals in accordance with SLA requirements.
- Provide 1st and 2nd Line technical support for all users as required.
- Ensure that all systems operate smoothly, efficiently and effectively to maintain client satisfaction.
- Provide an efficient and effective Support service to resolve user system issues.
Person Specification
- Strong PC experience.
- Excellent Windows technical knowledge.
- Knowledge of major PC applications, particularly Microsoft Office Suites.
- Skills in Active Directory and basic MS Exchange desirable but not essential.
- Strong customer service orientated individual with the desire to achieve results.
- Ability to prioritise and multi-task.
- Uses own initiative.
- Ability to meet deadlines, sometimes under pressure.
- Awareness of emerging technologies.
- Good team player with strong inter-personnel skills.
To apply for this position, candidates must be eligible to live and work in the UK. Security Clearance is desirable but not essential.
If you have excellent communication and troubleshooting skills including Microsoft Windows, MS Outlook, Microsoft Office etc, please submit your CV ASAP quoting JSTW049 in the subject line.