Description
Service Delivery Support Technician required urgently for client in Brussels.
Experience: minimum 5 years of proven experience in functional/technical analysis/development in IT/Telco
Knowledge:
(1) Business aspects: Mobile and/or Fix/xDSL (including VoIP) Telephony Products Activation/Provisioning processes,
(2) Generic technical aspects: Unix, Shell Scripting, Java, Weblogic, WebSphere, SQL (Oracle), CORBA, XML
(3) Specific technical aspects: Comverse One, WorkPoint, Packetware
Skills:
- Analysis, synthesis, project management, communication, coaching, development
- Attitudes: Listening, problem solving, team spirit, autonomous, accurate
- Languages: English, French or Dutch
Mission, tasks to execute
Generic tasks :
- 3rd level support for operations
- Functional analysis mobile provisioning
- Testing support
- Integration support
Languages Required
- Shell Scripting, Java, Weblogic, WebSphere, SQL (Oracle), CORBA, XML
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