MANAGED SERVICES TRANSITION/TRANSFORMATION SUBJECT MATTER EXPERT (SME)

CN  ‐ Onsite
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Description

RP International is looking for a Managed Services Transition/Transformation Subject Matter Expert to join one of the biggest vendors in the Telco Industry. You will be based in Shenzhen (China) and maybe required to travel.

Job Responsibilities

  • As Subject Matter Expert (SME) to provide support for major MS delivery projects in Establishment, Transition and/or Transformation. Ensure the delivery strategy and directive alignment, and to build a strong and sustainable MS operations. Coach the local MS Director in Huawei MS delivery best practice. Transfer knowledge to the local Delivery team.
  • Provide support for major MS presale projects. Participate in senior customer' meetings and presentation, Due Diligence exercise, Delivery solution development, contract negotiation and risks management.
  • Consolidate MS experiences in the field, produce Transition/Transformation process, guidebook and tools, develop training materials and case studies to share with the whole MS organization and conduct knowledge transfer sessions.
  • Job Requirements

    • Bachelor's Degree or above in telecommunication field or equivalent.
    • At least 8 years practical experience in Telecommunications industry.
    • Familiar with O&M management of Telecom Operators or Managed Services operations of telecom vendors.
    • Candidates familiar with wireless network O&M are preferred.
    • At least 5 years large project/dept management experience with good track records.
    • Candidates with overseas key project management experience or possess PMP certificate are preferred.
    • Expertise in one or more of the following areas: NOC operation, Field maintenance, network performance management, eTom/ITIL, OSS/IT, IN/VAS, resource transfer management (people and asset).
    • Mature and positive attitudes; strong sense of quality; able to work well in a fast-paced, multi-culture dynamic environment.
    • Energetic and studious; be able to travel frequently with short notice and work overseas.
    • Possess good interpersonal communications and negotiation skills. Be able to work as a team member, have good coordination and organizing skills.
    • Excellent written, oral and listening skills in English and at least one local language.

    This year we focus more on the competence development other than deliver the project on-site. So when you filter the talents, besides the above JD, please try to find:

  • Those who have developed the Transition/Transformation methodologies, processes, tools, training packages, etc
  • Those who have transformation practice in MS vendors, specifically on GNOC
  • Start date
    01/07/2012
    Duration
    12 months
    From
    RP International
    Published at
    17.05.2012
    Project ID:
    364633
    Contract type
    Freelance
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