Description
CompuCom is the leading IT outsourcing company seeking qualified technical resources to work for the world's top corporations and high-visibility brands. Contact us today to find out why CompuCom is the employer of choice for contractors!
OVERVIEW:
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
- Documents, maintains, upgrades or replaces hardware and software systems
- Supports and maintains user account information including rights, security and systems groups
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
- Determines and recommends which products or services best fit the customers' needs
- Relies on experience and judgment to plan and accomplish goals
- Works under general supervision
- A certain degree of creativity and latitude required
REQUIREMENTS:
- At least 2 - 4 years of support/break-fix experience with both desktops and laptops
- CompTIA A+ certification required
- IBM/Lenovo Laptop/Desktop Warranty certifications desired
- Familiarity with a variety of tech support concepts, practices, and procedures
- May require an Associate's Degree or equivalent
*CompuCom supports Employment Equity and Diversity*