SAP CRM Consultant (Configuration Help Desk)

Description

Location: Lawrenceville
Status: Contract
Compensation: Submit Competitive Rate
Education Level: Not Specified

SAP CRM Consultant with experience in Configuration of Help Desk (highly desired) needed for an opportunity in Lawrenceville, GA (near Atlanta) working on a 9 month contract with a team that's embarking upon a SAP CRM upgrade from Version 5 to 7. In this role you will be responsible for assisting with Blueprinting sessions; configuration of the SAP CRM system; liaise with Security resource to define the Business role and requirements; define final processes; provide optimal resource allocation; and other various tasks. Hands-on experience is required and includes: an understanding at the configuration level of Help Desk Master and Transaction Data (Organizational Models, Product Master, Activity Mgmt, etc.); and experience reporting (including saved searches, transaction analyzer, etc.). Ideal candidate also has experience communicating with Developers in the areas of Screen Enhancements, BOL/GENIL, and Easy Enhancement Workbench.

REQUIRED EXPERIENCE:

• 5+ years' of SAP CRM experience.
• At least 4 implementations of SAP CRM (at least one upgrade and one implementation).
• One upgrade in either CRM 2007 or version 7 either as Team Leader or Configuration consultant.
• One end to end implementation in V5, 2007 or version 7 where role was that of CRM configuration consultant within CRM interaction center.
• Microsoft Office Products - Word, Excel and Visio.
• SAP Certification would be advantageous.
• Upgrade knowledge of CRM Enhancement Pack 1 and 2 would be advantageous.
• Telephony Integration Configuration/Knowledge would be beneficial.

Application Requirements

• Client will not accept subcontractors

Required Qualifications:

• CRM
• Word
• Visio
• Excel
• Help Desk
• SAP CRM Module

Benefits/Perks

• Medical
• Dental
• Vision
• and Life Insurance for Full-time W2 Consultants. Supplemental Disability and Long-Term Care Insurance
• Dependent Care Assistance. 401(k) with Roth feature. Free E-learning Courses

About MATRIX
Whatever your career destination, we're how you get there. For more than 27 years, MATRIX has placed talented contract and permanent IT professionals like yourself at thousands of top-notch organizations throughout the U.S., ranging from Fortune 50 to small IT shops across all industries.
MATRIX surrounds you with personal services from assistance with your Resume and interviewing skills, to background information on the companies you will interview with, and more.

Once you are onboard as a MATRIX consultant, we offer outstanding benefits, a 401(k) program (or plan), discounted training, and other valuable incentives.

Apply today at MATRIX.
Please Note: Your Resume will never be submitted to a client company without your prior knowledge and consent to do so.