Senior Business Analyst

Merseyside  ‐ Onsite
This project has been archived and is not accepting more applications.
Browse open projects on our job board.

Keywords

Description

This is a great opportunity for a Senior Business Analyst to work on a large transformation programme.

Essential skills:
- Must have a strong and demonstrable track record across several Operational Transformation projects (as opposed to IT/Systems Development & Implementation)
- Experienced in designing, mapping and re-engineering contact-centre front and back-offices processes (Multi-channel)
- Excellent data-analysis skills
- Back Office to Front Office process transformation
- Previous experience of working with a range of demanding business stakeholders from a range of business areas
- Strong communicator with excellent facilitation skills
- Self-starter who is adaptable and used to working at a fast pace with a fluid scope

Desirable:
- Retail banking experience a necessity, complaints handling experience desirable
- Experience of structured process improvement methodologies (Lean/Six Sigma)

TEKsystems is a division of Allegis Group Ltd. Allegis Group is an Employment Business and Agency.

Start date
06/06/2012
Duration
6 months
From
TEKsystems
Published at
23.05.2012
Project ID:
367198
Contract type
Freelance
To apply to this project you must log in.
Register