CRM Functional Consultant

IT  ‐ Onsite
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Keywords

Description

Job Description:

CRM DOMAIN (L3)

Proactively Engage Customers to identify Business Process Improvement areas and suggest alternate solutions to deploy the improvement Capability creationwithin the organization both on the Domain and the Package.

Should be able tomentor a min of two projects simultaneously for solution design demonstrated advanced core consulting skills in one of the domains - Hitech/Manufacturing/Telecom Mentor consulting and delivery staff contributing to their professional development. Work with Business Development to participate in the bid processboth in proposal preparation and client presentations creating differentiators-a-vis competition

--> CRM (L3)
Should be an expert of basic technical aspects of SQL, Reports, Interfaces(understanding and interpretation), Workflows, XML Publisher and must be anexpert in some of the complex technologies like CTI/MCF etc. Should be an expert in using EAPM. Should be able to prepare process design documents forhis/her domain/Module of expertise. Should publish atleast 1 quality whitepaper on experience gained and atleast 1 White paper on new technologies. Should have complete technical knowledge (preferably) of all modules of CRMFoundation and must have good technical grasp of modules like Sales, Telesales, Service, Marketing etc. Should have mandatory knowledge of new technologies. Should support the presales function and be able to sell

--> SFDC Essentials (L3)
SFDC Vertical specific solution, workflow, interfacing. Expertise on EAI, EIM, Workflow, Integration, Analytics. Assist the project team by providingtechnological data points for decision making. Help the Solution Architect indata modelling, integration architecture.
Start date
ASAP
Duration
3 months
From
Avance Consulting (Europe) Limited
Published at
30.05.2012
Project ID:
370564
Contract type
Freelance
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