Graduate Administrative Assistant - Support Role

West Midlands  ‐ Onsite
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Keywords

Description

people skills, Microsoft Word, Excel, IT literate, strong communication skills, team player

I am looking for a good graduate who would have an interest in a 12 month contract, with on the job training to fill an IT Administrative Assistant - Support Role. You do not have to be an IT Graduate - The IT Director is qualified as a chef and a lot of the ERP guys have economics degrees!

What we are looking for:

I'm looking for a graduate who is a personable team player, has a great personality, people skills, and strong communication skills.

What we don't want:

They don't want someone who is focused on hardware. They want someone with the soft skills.

The Job involves:
* Working with the Support Manager to implement a new support function for an ERP rollout across the UK.
* Liaising with multiple suppliers and customers to help implement and grow a support framework with a high expansion rate.
* Communicating with stakeholders and customers at all levels within the firm.
* Work with the current support organisation to maintain, update, review and revise the various logs and reports required.
* Owning change and following through to completion.
* Assisting the Support Manager co-ordinate and document the various workstream activities including Disaster Recovery, Transitional Support, BAU Support, Regression testing, Release Management, Knowledge Management, Continuous Improvement etc. across a diverse functional group.
* Support the development of the security model and implementation into the roll-out.
* Co-ordinate with the Technical team and third party suppliers to provision environment support for testing, fix application, reporting and investigation for proposed solutions.
* Communication to the wider community on changes, schedules, down-time etc.
* Review and revision of current processes. Propose any improvements.

If you are interested please get in contact at your earliest convenience.

Monarch Recruitment Limited provides services as an Agency and an Employment Business.

Monarch is committed to equal opportunities and encourages applications from all sections of the community.

Start date
ASAP
Duration
12 months
From
Monarch Recruitment Ltd.
Published at
30.05.2012
Project ID:
370635
Contract type
Freelance
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