Description
To deliver effective and efficient operational support for computing systems and network environment.- Successfully process the working schedules of the core applications and maintain data security of all key systems by ensuring all backups are successfully completed
- Monitor systems to identify any process, which may disrupt performance, which in turn will interrupt the successful completion of all scheduled processing
- Tasks as per daily schedules (day/night)
- Backups and monitoring of backup logs
- Monitoring of database and system logs
- Perform restores on various systems accordance with Service requests and procedures
- Shift logs - report of all issues/problems that occurred on each shift
- Prepare and send Start of Day report
- Complete Daily schedule
- Contact Vendors for maintenance on hardware systems
- Promptly notify relevant personnel in the event of a system or application difficulty that cannot be immediately resolved to ensure the completion of processing
- Provide High quality and responsive service
- Understand and satisfy customer requirements within established guidelines
- Flexible, responsive and result focused
- Updating the procedural documentation with new procedures when implemented
- Creating new procedures where required
- Updating procedures when tasks are no longer required
Key requirements:
- Experience in Unix operations - IBM AIX
- Experience in Windows Backup exec
- Working knowledge of common PC applications
- Experience in working shifts - 12hr/8hr
- Ability to work without supervision
- Solid experience in Operations
Please send your CV or hit Apply.
Please quote Job Reference SYDCSC_TF28887 when applying for this role.