Field Service Technician Hardware

North Dakota  ‐ Onsite
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Description

CompuCom is the leading IT outsourcing company seeking qualified technical resources to work for the world's top corporations and high-visibility brands. Contact us today to find out why CompuCom is the employer of choice for contractors!

OVERVIEW:

  • Basic device move
  • Asset inventory data collection
  • Packing/unpacking of assets
  • Parts receiving and delivery
  • Scripted preventive maintenance
  • Piece replacement - keyboards, monitors, mouse
  • Full unit replacement: non- MFP small printer, PC, laptop, POS register, POS printer
  • Install, test and operate basic OS software
  • POS register and POS printer component level repair
  • Laptop, desktop component level repair
  • Basic printer and basic Laser (non MFP) component level repair
  • Scripted image, patches, and anti-virus loads
  • Basic software configuration and system backups
  • Smart Hands, executes defined OEM instructions
  • High end MFP printer replacement and scripted configuration
  • Wireless access whole unit replacement
  • Basic cable troubleshooting
  • Smart Hands, executes defined Networking instructions
  • Scripted IMAC and IMACD
  • Scanner/scale calibrations
  • Warranty certification call response
  • A+ certification required
  • Field service technical support experience required
  • Multiple OEM Hardware certifications
  • Must be able to read and follow written directions
  • Must be able to write legibly and accurately
  • Must have reliable transportation for extensive travel
  • Must be able to work after core business hours and weekends periodically

This contract position is expected to be 12 months in duration.

Start date
6/18/2012
Duration
12 months
From
Compucom
Published at
07.06.2012
Project ID:
373868
Contract type
Freelance
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