Mobile User Experience Researcher II

Washington  ‐ Onsite
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Keywords

Description

We're looking for a resourceful Mobile User Experience Researcher with strong research design skills. Naturally, we want someone who can think outside (and inside) the box and provide fresh thought leadership, but we are also looking for an individual who will complement the team in ways we haven't even imagined. If you can explain why you're that person, we want you!

The Mobile User Experience Researcher is responsible for crafting the research design, conducting the study, and delivering findings for a variety of user experience research studies of the client's mobile products. The minimal requirement is that you can demonstrate experience and expertise designing and conducting Mobile UX research.

The strong candidate will:

  • Be well-versed in a variety of mobile usability and other research methods and know the strengths and weaknesses of each
  • Be able to take sometimes vague requirements and craft those objectives into solid, testable research hypotheses around which you will design and deliver the appropriate research
  • Command a keen sense of design and understand when less is more and when it's not
  • Have excellent project management and organizational skills and be able to work collaboratively and productively with diverse teams and as well as independently
  • Have a towering intellect, uncompromising talent, and supreme organizational ability!
  • And of course, you will be fun to work with and get along well with mostly really cool people

In a nutshell, we want to out-distance the competition and vastly improve any internal tool, application, or Web property we touch.

KEY RESPONSIBILITIES:

  • Take a question or a problem and translate it into a testable hypothesis-complete with a specific method and tasks that illuminate the heart of the issue.
  • Quickly understand the needs of internal clients-especially as they relate to who their users are and what questions they really need to have answered.
  • Develop participant profiles, recruiting screeners, test design strategies and proposals, online usability study documents, and execute on time and on budget.
  • Provide interface design recommendations with firm conviction and a gentle touch, while carefully reading people so you'll always know the right balance of each.
  • Identify usability issues based on heuristic and statistical analyses.
  • Electrify project teams with concise reports and brilliantly prepared presentations under tight deadlines while juggling six balls (and a chain saw) with the other hand.
  • "Synergize" with exceptional interaction and visual designers to further improve information architecture, site navigation, labels, and other design elements.
  • Perform other miracles and mythic feats as assigned, and then figure out what else needs to be done.

REQUIREMENTS:

  • 5+ years of mobile usability research experience with multifaceted responsibilities
  • Related experience in another field such as interactive design, information architecture, and/or market research a plus
  • Strong understanding of user interface design practices and principles a must-better still if you can demonstrate experience relating to mobile usability research
  • MA. or Ph.D. in human computer interaction, cognitive psychology, anthropology, or related field or equivalent experience
  • Extensive knowledge of usability and user experience research tools and techniques (eg field research, heuristic reviews, benchmarking, card sorts, lo-fidelity prototyping methods, etc.) as well as strong project management and negotiating skills are central to the position
  • Solid experience with Microsoft PowerPoint, Word, and Excel a must
  • Knowledge of OvoStudios, Morae, Photoshop, SharePoint, Visio, iRise and/or other prototyping tools a plus
  • Strong communication, critical thinking, and creative problem-solving skills required
  • Ability to communicate research results, graphically depict data, and justify methods and approaches-orally and in writing (wild gesturing optional)
  • Strong moderation skills and methods for group facilitation and consensus building
  • Ability to work independently, in a team, and with or without direction required
Start date
6/25/2012
Duration
6 months
From
Compucom
Published at
13.06.2012
Project ID:
376262
Contract type
Freelance
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