Description
CompuCom is the leading IT outsourcing company seeking qualified technical resources to work for the world's top corporations and high-visibility brands. Contact us today to find out why CompuCom is the employer of choice for contractors!
OVERVIEW:
- POS register and POS printer component level repair
- Laptop, desktop component level repair
- Basic printer and basic Laser (non multi-function) component level repair
- Scripted image, patches, and anti-virus loads
- Basic software configuration and system backups
- Basic low end multi-function printer replacement and scripted configuration
- Wireless access whole unit replacement
- Smart Hands, executes defined OEM instructions
- Basic cable troubleshooting
- Install, test and operates basic operating system software
- Document, maintain, upgrade or replaces hardware and software systems
- Support and maintain user account information including rights, security and systems groups
- Ability to handle warranty certification calls
- Train employees, identify, analyze, and repair product failures, order and replace parts as needed
- Determine and recommend which products or services best fit the customers' needs
REQUIREMENTS:
- Desktop and laptop break-fix experience
- POS and printer experience
- Ability to read and follow written directions
- Ability to write legibly and accurately
- Ability to lift and carry 50 lbs.
- Reliable transportation
- Must pass background and drug check as required
- Basic client level communications skills
- Ability to work productively with minimal direction
CERTIFICATIONS:
- CompTIA PDI +
- CompTIA A+ certification (required)
- Desktop and Laptop OEM Warranty certifications including but not limited to Dell, HP and Lenovo
- Printer OEM Warranty certifications including but not limited to Dell, HP, Lexmark and Xerox (non MFP)
*CompuCom supports Employment Equity and Diversity*
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