Description
Storage Services Consultant
Job Responsibilities and Duties:
- Designs and implement storage solutions tailored to specific client deliverables, including performance targets, multi-site replication, and targeted capacity management and reporting tools.
- Responsible for defining, tracking, and maintaining data resources in the production IT environment
- Ensures the availability, reliability, scalability, and manageability of the data storage environment
- Works with key technical and business stakeholders to determine data and storage requirements and creates solutions to meet requirements
- Maintains storage area network (SAN) environment and/or network attached storage (NAS) environments. Typically, the Consultant investigates complex storage issues and provides resolution on complex issues following standard incident, change request and problem management processes
- Documents storage infrastructure inventory
- Gathers requirements, designs, and implements solutions to meet customers' needs. Demonstrates knowledge of Fiber Channel, FCIP, or iSCSI concepts and technologies
- Validates technical solution architecture and provides implementation time estimates and cost estimates versus performance trade-offs
- Analyzes both hardware and software products for evaluation and proof of concept
- Writes technical documentation for both technical and non-technical audiences
- Develops standard operating processes for storage support
- Provides mentoring and leadership to less experienced team members and provides management support during customer quote and bid cycles
Qualifications
Required Skills:
- This position requires 10+ years of technical support and administration in a mixture of EMC, NetApp, HDS, IBM, Brocade, and Cisco storage environments
- Experience should include an understanding across the products
- Experience delivering high customer satisfaction in a large, dynamic, and demanding customer environment is essential
Desired Skills:
- Candidates should have very good communications skills, be self-driven, excel in a team environment, possess a strong sense of urgency and accountability, and have a passion for excellence
Minimum Educational Requirements:
- BS in Management Information Systems of equivalent work experience
Minimum Certifications or Other Professional Credentials:
- Minimum Certifications or Professional Credentials ITIL V3 certification
- One or more vendor certification levels within the SME curriculum
Huntress Group does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant legislation.
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We are acting as a Recruitment Business in relation to this role.