Change Management Facilitator

Delaware  ‐ Onsite
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Keywords

Description

Link Technologies is seeking a Change Management Facilitator for a 6-12 month contract position in New Castle, DE.

Job Responsibilities:

- Set and monitor communication of system expectations.

- Prepare and make business ready for change.

- Assure transparency of information across the program and constant education of all phases of the program.

- Assure consistent information flow throughout the execute project phase, through all phases of implementation.

- Communicate clear roles and responsibilities for system business change and transition, while defining and implementing change strategies.

- Facilitate business communication with outside vendors and integration parties.

- Facilitate transition to new system through hands on facilitation of key events to be defined.

- Facilitate focus meetings to highlight efficiency and effectiveness of key processes using a lean approach.

- Facilitate development of new system change approach and plan.

- Facilitate Marketing Company implementation through communication (written, verbal).

- Develop communication model for all phases of new system change management and transition to implementation (Governance, Training, Information, Submission and Registration Tracking, Information Management).

- Detailed benefit realizations and follow up with appropriate targeted users of new system.

- Communicate new system benefits in brief communication to multiple impacted audiences and tailoring communication to targeted system users.

- Assure consistent messages for all aspects of new system deployment.

- Develop road maps for transition in all aspects of system deployment.

- Identify resource demand from different work streams.

- Foster shared thinking across all aspects of system implementation in consultation with leaders.

- Lead benefits realization for all aspects of the Program (Training, Governance, Processes, Integration, Marketing Company Implementation).

- Communication packages to target areas of system implementation.

- Facilitate integration of new processes with existing system.

- Facilitate conflict management resolution associated with change and transition.

- Articulate the qualitative and quantitative benefits of all aspects of system in a standard consistent model.

- Map benefits of system to timelines, existing gaps, and processes.

- Communicate an integrated information/publishing and submission tracking high level model.

Job Qualifications:

- Proven expertise in the job description with similar projects is preferred.

- Bachelors Degree or Masters Degree associated with appropriate experience is preferred.

- The incumbent should have proven demonstration of leadership capabilities.

- Incumbent must have a passion for customer service.

- Incumbent must be able to think strategically and acts decisively.

To apply, please send your Resume in MS Word format and reference Job ID # 5226. We look forward to working with you!

Start date
n.a
Duration
6 - 12 months
From
Link Technologies
Published at
16.06.2012
Project ID:
378314
Contract type
Freelance
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