Field Service Technician I

Colorado  ‐ Onsite
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Description

CompuCom is the leading IT outsourcing company seeking qualified technical resources to work for the world's top corporations and high-visibility brands. Contact us today to find out why CompuCom is the employer of choice for contractors!

OVERVIEW:

  • POS register and POS printer component level repair
  • Laptop, desktop component level repair
  • Basic printer and basic Laser (non multi-function) component level repair
  • Scripted image, patches, and anti-virus loads
  • Basic software configuration and system backups
  • Basic low end multi-function printer replacement and scripted configuration
  • Wireless access whole unit replacement
  • Smart Hands, executes defined OEM instructions
  • Basic cable troubleshooting
  • Install, test and operates basic operating system software
  • Document, maintain, upgrade or replaces hardware and software systems
  • Supports and maintains user account information including rights, security and systems groups
  • Ability to handle warranty certification calls
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
  • Determines and recommends which products or services best fit the customers' needs
  • Relies on experience and judgment to plan and accomplish goals

REQUIREMENTS:

  • Desktop and laptop break-fix experience
  • POS and printer experience
  • Ability to read and follow written directions
  • Ability to write legibly and accurately
  • Ability to lift and carry 50 lbs.
  • Reliable transportation
  • Must pass background and drug check as required
  • Basic client level communications skills
  • Ability to work productively with minimal direction
  • May require an Associate's Degree or equivalent

CERTIFICATIONS:

  • A+
  • HP, Dell or Lenovo desktops warranty certification
  • HP, Dell, Lenovo or Toshiba laptop warranty certification
  • HP or Lexmark Laser warranty certification
  • Xerox (SDP Supported Phaser/MFP)
  • Network+ or other basic network certification

*CompuCom supports Employment Equity and Diversity*

Start date
n.a
Duration
3 months
From
Compucom
Published at
23.06.2012
Project ID:
381811
Contract type
Freelance
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