Field Service Technician-A+

Illinois  ‐ Onsite
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Description

*Contract to Hire Opportunity!*

CompuCom is the leading IT outsourcing company seeking qualified technical resources to work for the world's top corporations and high-visibility brands. Contact us today to find out why CompuCom is the employer of choice for contractors!

For this position, the candidate must have a reliable vehicle and a clean driving record to provide support in the Chicago area.

CERTIFICATIONS:

  • A+ certification required
  • Soft Skills (Industry Certification or CompuCom training)
  • Multiple OEM Hardware Certifications

ABILITIES:

  • Basic device move
  • Asset Inventory Data Collection
  • Packing/unpacking of assets
  • Parts receiving and delivery
  • Scripted preventive maintenance (PM's)
  • Piece replacement - keyboards, monitors, mouse
  • Full Unit Replacement - Non- MFP Small Printer, PC, Laptop, POS Register, POS Printer
  • Install, test and operate basic operating system software
  • POS Register and POS Printer Component Level Repair
  • Laptop, Desktop Component Level Repair
  • Basic Printer and Basic Laser (non MFP) Component Level Repair
  • Scripted image, patches, and anti-virus loads
  • Basic Software Configuration and System Backups
  • Smart Hands, executes defined OEM instructions
  • High End MFP Printer Replacement and Scripted Configuration
  • Wireless Access Whole Unit Replacement
  • Basic cable troubleshooting
  • Smart Hands, executes defined networking instructions
  • Scripted IMAC and IMACD
  • Scanner/Scale calibrations
  • Handle warranty certification calls
  • Read and follow written directions
  • Write legibly and accurately
  • Lift and carry 50 lbs.
  • Pass background and drug check as required
  • Basic client level communications
  • Work with minimal direction

*CompuCom supports Employment Equity and Diversity*

Start date
ASAP
Duration
13 months
From
Compucom
Published at
26.06.2012
Project ID:
382497
Contract type
Freelance
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