Description
I&O Storage Systems is a department of I&O Operations Support within I&O Service Operations. I&O Storage Systems is composed of some twenty six employees allocated between two teams, who manage the entire centralised data storage infrastructure of the central systems in Belgium. Storage Engineering is responsible for defining the architecture and design of the centralised storage solutions and provides level 3 support. Storage Support is responsible for deployment, operational follow-up and provides level 2 support. The members of the two teams share the same workspace. This proximity allows proper coordination and good communication between the two teams.
Our customers are essentially the platforms (iSeries platforms (AS400), Unix, Wintel and Zos (Mainframe), Middleware (DB2, IMS, Oracle, SQL, SAP, etc.) and I&O Application Services. Our task is to monitor technological evolution closely in order to meet the storage needs of our company.
I&O Storage Systems consists of four areas of expertise:
- "Open Systems Disk & SAN" manages disks and SAN dedicated to Unix, Wintel and iSeries platforms.
- "Backup" manages the CommVault and TSM backup Servers and the configuration of CommVault and TSM clients.
- "Mainframe Disk" manages the disks provided to the Zos platform as well as the dfSMS, dfHSM,Stopx37 storage management software.
- "Mainframe Tape" manages the Tape Libraries (robots), the VSMs (Virtual Tape Library), as well as management software applications such as CA/1 and HSC.
Start: ASAP
Duration: 6 months, with possible extension
Location: Brussels
Description:
Required skill set:
- Dutch AND French with English
- University graduate or equivalent by experience
- Personal skills
- Mandatory:
- Having analytical skills.
- Ease of oral and written expression.
- Collaborating with colleagues in a constructive and professional manner.
- Having high potential for taking responsibility and being capable of executing assigned tasks independently.
Ability to deal with stress within the framework of incident resolution.
o Being results-oriented, with particular Open Systems Disk & SAN attention to risks and to quality.
Preferable:
- Business experience required
- 3 years professional experience in the Open Systems Storage domain (Hardware and Software)
- Mandatory: - professional experience in a large IT organization.
Technical experience required
- Management experience of the following products and Hardware:
- Brocade SAN management.
IBM Disk Storage systems (IBM DS8300).
- HP9500 disk Storage system.
- PPRC replication protocol.
- Defining zoning, LUN masking.
- Physical planning management for this equipment (provide all environmental and cabling information to Facility).
- Network basics.
- Windows family operating systems I/O Subsystem.
- Unix family operating systems I/O subsystem.
- Experience with:
- PPRC replication protocol
TASKS
- Function to be provided within the Storage Support team and at the "Open Systems Disk & SAN ' expertise
- centre, in coordination with the other members of the expertise centre.
- List of tasks associated with this position:
- Day-to-day operational activities but also being part of Storage project teams.
- Maintain the Open Systems Storage infrastructure (Business as usual activities)
- Participate to projects related to Storage as operational consultant and workgroup member.
- Manage the day to day capacity management activities related to the Storage platform.
- Manage the complete cycle of the Storage hardware from physical installation, configuration, customisation, delivery of storage to the platforms, managing incidents, deploying and validating business continuity procedures, etc. up to migration of data and retirement of the old hardware
- Playing the role of Incident Solver according to the Incident Management process, in order to solve the incidents relating to this environment while establishing a diagnosis and determining the seriousness and priority and applying the measures to be taken in order to restore the service.
- Playing the role of Change Requestor and Deployment Specialist following the Change and
- Deployment Management processes.
- Validating the installation or updating procedures supplied by the employees of Storage Engineering
- and executing the requests for technical installation and the "Request for Change" application
- validated by the CAB (Change Advisory Board).
- Checking the proper execution of these "RFC (Request For changes)" and as per the case,
- implementing a standby plan.
- Guaranteeing the level 2 support.
If you are available, then send me your CV ASAP.