Systems Engineer

Description

The Systems Engineer will understand and optimize the Windows capability of the TSS infrastructure in order to deliver a cost-effective and sustained level of service and availability that enables the business to satisfy its objectives in most effective manner.

Job Description:
Requirements:

Collect and Maintain Windows Data collection.

Resolve issues associated with data collection.

Create scripts to collect data and automate process.

Provide daily, weekly, and monthly reports on server's performance and Utilization.

Monitor and Complete issues requested thru Maestro database.

Participate in formal and informal projects for Capacity Planning.

Provide reporting for windows Servers indicating Red/Yellow/Green capacity status.

Participate and provide reports for business groups.

Monitor and provide daily reports on annual enrollment and inform members for peak performance.

Maintain and document data collection process.

Utilize application tools in providing Capacity Management

Maintain strong knowledge of windows

Maintain and enhance skills using EXCEL, Microsoft Access and SAS (must have).

Knowledge of NTSMF and BMC ProactiveNet (must have).

Other data mining technique (plus).

Unix system and/or capacity knowledge (Plus)

Job outputs and recipients:

Daily report verifying data collection for all Windows Servers. Recipient is capacity management group.

Provide Excel and server utilization reports.

Document daily load process and procedures. Recipient is capacity management group.

Monthly meetings with reports showing resource usage, trends by LOB. Recipient is business groups.

Daily reports in Annual Enrollment period for server's performance, concurrent users. Recipient is TBA operations group.

Provide server performance reports when resolving Client's related issues. Recipient is business partners.

Monthly meetings with reports showing resource usage and trends by LOB. Recipient is Windows operations team.

Squeeze Play report, that primarily identifies under-utilized physical Servers that can be virtualized. It may also show under-utilized VMware Servers that may be able to become shared VMware Servers

Disk utilization and capacity data for monthly Dashboard report (Red/Yellow/Green). Recipient is Capacity Management group, Platform Management group, and Executive reporting.

Job inputs:

Server Performance data provided by Capacity Planning daily collection process

Hardware knowledge and options by discussing with team members.

Evaluating Capacity Management Tools provided by Vendors

Information about new applications or services provided by business partners.

Requests from Maestro provided by business partners and support groups.

Identifying new physical and virtual Servers.

Educational Qualification:-

3+ years of experience in Capacity planning.

3+ years of experience in Windows capacity planning.

Bachelor's or Masters degree in IT, Comp Science, Engineering, or Statistics/Math (with relevant experience).

Ability to multi-task and work independently in a dynamic fast paced environment.

Good written and verbal communication skills.

Must have good personality and ability to work in team environment.

Able to work with the geographic distributed team (global environment).

Additional Skills:
Requirements:

Collect and Maintain Windows Data collection.

Resolve issues associated with data collection.

Create scripts to collect data and automate process.

Provide daily, weekly, and monthly reports on server's performance and Utilization.

SKILLS

EXCEL, Microsoft Access and SAS, NTSMF and BMC ProactiveNet
Synectics is an Equal Opportunity Employer.