SAP IS-U CRM Consultant

BE  ‐ Onsite
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Keywords

Description

Next Ventures large SAP client are hiring for a SAP IS-Utilities contractor for SAP IS-Utility projects based in Belgium

SAP IS-U CRM Consultant

Our client is currently looking for a SAP IS-U CRM Consultant for a 6 month contract (+ extension) in Brussels, Belgium (however there maybe a need to work on other IS-U projects)

The SAP IS-U role:-
SAP IS Utilities Consultant will be responsible for providing SAP IS-U consulting & Support to Utilities company of SAP CRM. Will be overall responsible for the delivery of Managed Services for SAP IS-U CRM and its sub modules as Module Lead.
SAP IS-U Consultant should possess good understanding of Utility industry processes related to SAP IS-U CRM (eg customer interaction centre (CIC), configuring Front Office process, resolving replication issues between CRM and ISU) in De-regulated market.

SAP IS-U Skills Required:-
Should have very good knowledge of SAP IS-U CRM (4.0/5.0 & 7.0) integrated with SAP IS-U (based on ECC 6.0) in a Gas & Electricity De-regulated market
Should possess business process knowledge for utilities in De-regulated market
Should have relevant experience in implementing or supporting SAP ISU-CCS solution
Extensive experience with supporting CRM 7.0 WebIC
Good Functional knowledge in Front Office Processes, Contracts/Contact Management, Account Management.
In-depth knowledge of configuring SAP IS-U CRM Module
Experience with SAP IS-U CRM customer interaction centre (CIC), configuring Front Office process, resolving replication issues between CRM and ISU
Strong understanding of CRM integration points with complimentary modules
Should be able to provide integrated solution for the business scenario touching across other modules (eg SAP CS, SAP Billing/invoicing. Energy data management. Device management. SAP IS-U FICA.
Should have experience in creating detailed solution documentation and presentations and implement the solution using the standard solutions in SAP.
Hands on experience on all the testing aspects (Integration testing/Functional testing etc)
Should have good Blueprinting experience
Should be aware of touch points with other sap is-U modules and systems.
English, French/Dutch or Flemish is a must

Please forward your CV for immediate interviews

Key words:
CRM, IS-U, CIC, Billing, FI/CA, CS, Functional, Utilities, Gas, WebIC, Blueprint, EEC6, IS-Utilities, SAP
Start date
ASAP
Duration
6 months with extension
(extension possible)
From
Next Ventures Ltd
Published at
03.07.2012
Project ID:
386606
Contract type
Freelance
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