Description
CompuCom is the leading IT outsourcing company seeking qualified technical resources to work for the world's top corporations and high-visibility brands. Contact us today to find out why CompuCom is the employer of choice for contractors!
OVERVIEW:
- Basic device move
- Asset inventory data collection
- Packing/unpacking of assets
- Parts receiving and delivery
- Scripted preventive maintenance
- Piece replacement - keyboards, monitors, mouse
- Full unit replacement: non- MFP small printer, PC, laptop, POS register, POS printer
- Install, test and operate basic OS software
- POS register and POS printer component level repair
- Laptop, desktop component level repair
- Basic printer and basic Laser (non MFP) component level repair
- Scripted image, patches, and anti-virus loads
- Basic software configuration and system backups
- Smart Hands, executes defined OEM instructions
- High end MFP printer replacement and scripted configuration
- Wireless access whole unit replacement
- Basic cable troubleshooting
- Smart Hands, executes defined Networking instructions
- Scripted IMAC and IMACD
- Scanner/scale calibrations
- Warranty certification call response
- A+ certification required
- Field service technical support experience required
- Multiple OEM Hardware certifications
- Must be able to read and follow written directions
- Must be able to write legibly and accurately
- Must have reliable transportation for extensive travel
- Must be able to work after core business hours and weekends periodically
This contract position is expected to be 12 months in duration.