Description
This is an initial 6 month contract which is highly likely to extend. Our client requires an experienced System Engineer to provide Cloud Solutions to leading, global organisations. The successful Systems Engineer (Level 2/3) will be required to work in a fast paced dynamic environment, based in a superb SYDNEY CBD location, with industry leading training offered.
Key Responsibilities:
- The successful System Administrator is responsible for providing assurance for the numerous platforms in a Level 2/3 capacity on a rotating 24/7 roster.
- The role requires analysis and resolution of customer and platform incidents and their impact upon shared platforms and products. Extensive troubleshooting is required, as well is excellent diagnostic capabilities.
- Effective end to end management of customer incidents, focusing on customer centric behaviours.
- Assist customers, partners and business units with troubleshooting incidents.
- Work closely, maintain and foster relationships between peers and workgroups.
- Develop and maintain both technical and process procedures for the group.
- Delivery of technical training to staff for any updates, new processes or products.
Key Requirements:
- Minimum 5 years experience in operating in a IT Desktop Support environment.
- Demonstrated knowledge/experience in either one of the following environments (Windows, Linux).
- Experience or exposure to VMWare and working in a Virtualized environments.
- Excellent customer focus.
- Proven ability to manage multiple incidents, Proactive work ethic.
- Available to work after hours as required and with minimal supervision
* MUST HAVE AUSTRALIAN WORKING RIGHTS.
Excellent long term career opportunity with LATEST TECHNOLOGIES IN THE MARKET! Please send your C.V. to Natalie Zegarelli (IT Infrastructure - Commerce) or call me for professional and confidential assistance. If you are interested in this position please apply to Natalie Zegarelli quoting reference number /ZEN.