Field Service Technician I A+

Hawaii  ‐ Onsite
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Description

*Contract to Hire Opportunity!*

CompuCom is the leading IT outsourcing company seeking qualified technical resources to work for the world's top corporations and high-visibility brands. Contact us today to find out why CompuCom is the employer of choice for contractors!

This is a Field Technician position supporting mostly Point of Sales in Honolulu, Maui, and Halawa.

OVERVIEW:

  • Basic device move
  • Asset inventory data collection
  • Packing/Unpacking of assets
  • Parts receiving and delivery
  • Scripted preventive maintenance
  • Piece replacement - keyboards, monitors, mouse
  • Full Unit replacement - Non- MFP small printer, PC, laptop, POS register, POS printer
  • Install, test and operates basic operating system software
  • POS register and POS printer Component Level Repair
  • Laptop, Desktop Component Level Repair
  • Basic printer and basic Laser (non MFP) Component Level Repair
  • Scripted image, patches, and anti-virus loads
  • Basic software configuration and system backups
  • Smart Hands, executes defined OEM instructions
  • High end MFP printer replacement and scripted configuration
  • Wireless access whole unit replacement
  • Basic cable troubleshooting
  • Smart Hands, executes defined Networking instructions
  • Scripted IMAC and IMACD
  • Scanner/Scale calibrations
  • Ability to handle warranty certification calls

CERTIFICATIONS:

  • A+
  • Multiple OEM Hardware Certifications preferred

ABILITIES:

  • Read and follow written directions
  • Write legibly and accurately
  • Ability to lift and carry 50 lbs.
  • Reliable transportation (needed for up to 100 miles daily)
  • Occasional overnight work may be needed
  • Must pass Background and Drug Check, as required
  • Basic Client Level Communications
  • Works with minimal direction

*CompuCom supports Employment Equity and Diversity*

Start date
ASAP
Duration
3 months
From
Compucom
Published at
10.07.2012
Project ID:
389589
Contract type
Freelance
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