Description
Communications Project Manager - Banking - Newport - Circa £320 per day
A leading retail bank requires a Communications Project Manager to work in Newport
For this position you will be responsible for the development and implementation of a number of work streams relating specifically to the development and delivery of all customer literature.
Deliverables for this role include:
- Delivery of a new end to end suite of customer literature (from welcome packs to renewals, both pre-printed and system-generated materials)
- Managing relevant changes to existing customer documentation
- Work side-by-side with the Business Configuration Team
- Work closely with the Print and Production manager within the customer documentation team
- Liaise closely with the Retail Communications team to align plans
- Participate fully in all project-related workshops
The skills and background required include:
- Experience of end to end process of developing and delivering customer communications across system-generated and printed media
- Proven track record of delivery in project management capacity
- Ability to quickly grasp and articulate technical infrastructures, products, operational processes and systems.
- Strong skills in preparing all project and technical requirements documentation to a high standard.
- Excellent verbal and written communication skills with the ability to articulate information clearly and to colleagues at all levels.
- Excellent verbal reasoning skills with confidence to question and challenge key stakeholders.
- Some understanding of the risk and regulatory environment in which the financial services industry operates and the impact this has on customer documentation
Please submit your CV to be considered.
We will contact you within 72 hours if your skills are relevant to our client's requirement. EA Consulting Group is acting as an Employment Business for this role under the CEAEBR 2003.