Description
Role: Senior Business Analyst
Skills: Senior Business Analyst- Retail Banking- Fraud - Chester - 8 Months - £505/day max
Overview
The Transaction Operations Fraud Project is responsible for delivering a new operating model for Transaction Fraud Department within the Bank. This includes Processes/Systems/Infrastructure/Telephony/People & Training & Fraud Model Priming so that the new department will be set-up and running ahead of the first key transition phase. The workstream will then focus on adapting the Operating Model throughout subsequent transition phases until the point where the two banks are legally separated.
Core skills and responsibilities:
- Documentation of Transition Phase Processes
- Support Test/Training & Implementation activities
- Capture & documentation of business requirements relating to the new OD at each transition phase
- Support Key Go Live Implementation events
- Support Live Trails Testing activity
- Proven experience in process mapping
- Proven experience in requirements capture
- Ability to work within a dynamic changing environment without being phased/unsettled by this dynamic
- Understanding of Financial Services/Preferably Fraud
- Proven experience of working full project life cycle in a BA capacity
- Experience of Plastic or Non Plastic Fraud
- Experience of Chargebacks/Indemnities - specifically in a migration transition and continuity scenario
- Experience of Financial Reconciliations
- Experience of Telephony Model Design
Please note that, due to the high level of applications we receive, we are not able to provide individual responses. If you have not heard from us within 5 working days, please assume that you have not been successful on this occasion. Services advertised by Campion Willcocks & Associates Ltd are those of an agency and/or employment business.