Description
Great role for our internation client in Rijswijk and Amsterdam.
Has gained experience (at least 3 years) in an IT Operations environment with practical experience in the administration of computer hardware and software in support of the delivery of an agreed IT service.
Knowledge and Skills
- Understands the various aspects of operating a (global) infrastructure: technical, procedural, team working, customer focus.
- Knowledge of and experience with Unix/Linux/Solaris operating systems (MUST HAVE)
- Experience with Tape infrastructure (BASIC KNOWLEDGE)
- Affinity towards High Performance Computing; any experience is a preference
- Experience in the use of Windows (Vista) and Microsoft Office applications.
- Has the ability to effectively communicate in English both verbally as in writing
- Has Generic IT skills and is familiar with Progress Reporting, Infrastructure Architecture, Telecommunications Protocols
Mandatory Tasks
The candidate will work as an Operator in a process aligned global follow-the-Sun support organization, has a professional mentality and takes an active role in the following processes: Availability and performance monitoring, Event/Incident management and Change management. Candidate needs to have the ability to quickly (within 3 months) become a proficient all-round Operator. According to a rotating schedule, the candidate will be consigned to perform call-out duties, being stand-by during off-hours to be paged in case of regional infrastructure problems for a 7x24 period. Responsibilities will include: incident handling, availability and performance monitoring, routine start-up and shut-down, and the maintenance of operating plans and schedules. A 9 to 5 mentality is not appreciated and the candidate should be comfortable with working flexible in a rotating schedule covering both the locations in Amsterdam Oude Meer and Rijswijk (ZH).
Additional Information
The ideal candidate should be comfortable to work in an environment with very demanding customers. Workload may vary from day to day. Candidates should be able to build bridges with other support organizations, which service the standard users, and with peers in other regions.