Description
Key responsibilities:
- Performing the provisioning, installation, upgrading, performance certification, operation and capacity planning of data and voice communication networks
- Coordinating with the Project Office as a network resource to infrastructure projects associated with systems engineering, upgrades and rollouts
- Coordinating with the Service desk/Operations the support and status of the communications network, ensuring ongoing availability and reliability of systems
- Providing escalated (2nd and 3rd level) technical support, troubleshooting and fault rectification of technical issues related to networking equipment and services - either directly or via third party vendors and carriers
- Monitoring the performance of the Company's communications network including carriers and providers to ensure established SLAs and business needs are met
- Mentoring and training of fellow team members, and as required across the wider Operations and Infrastructure teams
- Performing analysis of network traffic data and providing recommendations on performance improvements to network infrastructure
Key requirements:
- Tertiary qualifications in IT, Computer science or Electronics Engineering
- Certificates in networking or security with vendors such as Juniper and Cisco (desirable)
- Juniper SRX Firewall policy and IPS
- JUNOS routing OSPF and BGP
- Juniper EX Ethernet switching RSTP/VSTP
- F5 LTM load balancing
- Extensive experience in Information Technology
- Extensive experience and sound skills in the configuration and maintenance of networking/communications infrastructure, including the ability to support a variety of technologies
- Excellent troubleshooting and problem solving skills
- Sound skills in Router hardware/software, Switch hardware/software, Mediums including SNA/MVS, Frame Relay, with vendors such as Juniper and Cisco
- Sound skills in Firewall hardware/software, Centralised policy management, with vendors such as Juniper and Cisco
- Sound knowledge of industry standards on data communications/networking and government regulations relevant to transaction processing and handling
- Sound project skills, delivering network functions by a deadline
- Sound operational knowledge of networking systems and software covering LANs, MANs and WANs
- Sound understanding of technical innovations in the communications sphere, such as metro-area networking, fibre optics, satellite and wireless technologies