Description
Our client has deep industry and process expertise with innovative technologies and a talented labour force to identify and address high-pain, high-cost Back Office processes in four key solutions areas (CRM, F&A, HR and SCM) as well as key verticals such as the lending industry.
The end result is to eliminate an expensive fixed cost in favour of a transactional cost model and shift these responisbilities allowing them to focus their resources and investments on their core businesses and growth areas.
Your role will include:
- Application Support, Helpdesk suport, application programming, designing, coding, testing, documentation
- Working knowledge of application system architecture and the infrastructure environment coupled with standard application methodoligies, programming languages and support tools
- Ability to support a varied user support base across multiple systems and interfaces.
- Recognise and articulate problems and manages fault restoration and change to meet the critical deliverables of the business
Your success will be based on the following technical skills:
- Programming language, database skills and support experience relevant to Web Based and Client Server applications
- Oracle (Oraclen 10G and APEXHTMLDB)
- DB2
- Java
- HTML
- HTMLDB (Apex)
- PL/SQL
- UNIX
- Use of suporting and analysis tools such as SQL Developer, TOAD, JDeveloper, Microsoft Access
You will also possess the following skills:
- Designing, coding, testing and providing ongoing support of an application or an application component
- Consideration for performance, serviceability, usability and maintainability
- Proven ability if defining, researching, integrating or developing, cataloguing and maintaining reusable application components on one or more platforms with proven technologies
- Develop the installation, use, maintenance and support documentation for moderately complex components
- Develop test scenarios. Performs component testing and participates in the review of regression, systems, and stress testing and code promotion
- Participates in the definition of reusable application components and/or design, development, and maintenance in a computer application. Analyses functional specifications, develops prototypes of potential solutions
- Helpdesk/user support and the use of incident and change management systems
- Understanding of best practice support processes and priorities.