Senior Analyst Programmer - Production Support

Melbourne  ‐ Onsite
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Keywords

Description

We are seeking a Senior Analyst Programmer whose strengths and experience is in production support.

You will be responsible for, and have the skills in the following areas:

  • Have provided at least 5+ years production support experience in a 24 x 7 environment ensuring application availability and stability.
  • Experience supporting the production Integration layer in large and complex environments
  • Experience supporting enterprise/Middleware applications such as Tibco EMS and BW, Oracle BPM and IBM MQ is essential
  • You will have strong diagnostic and troubleshooting skills to resolve technical issues quickly
  • Take responsibility of issues to resolution stage ensuring customer satisfaction.
  • You will have had experience with process development and improvement
  • Maintain technical support documentation
  • You will have worked in large and complex environments
  • Experience in the Financial Services industry sector is preferred
  • Change management
  • ITIL certification is ideal but not essential
Start date
ASAP
From
Candle (Melbourne)
Published at
27.07.2012
Project ID:
398438
Contract type
Freelance
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